99xobet Terms & Conditions

99xobet is an internationally licensed online gaming platform serving players in Bangladesh and across multiple countries. These Terms & Conditions ("Terms") apply to the 99xobet website, mobile app, and all associated services.

By using 99xobet, you:

• At least 18 years of age and located in a jurisdiction where online gaming is legally permitted
• Playing in your own name and for yourself, not on behalf of anyone else
• Agree to comply with the latest version of these Terms & Conditions
• All information provided is truthful, accurate, and complete.

99xobet reserves the right to refuse service to any individual at any time and without reason. These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.

Each individual may hold only one account at 99xobet. If multiple accounts are found belonging to the same person, all accounts will be closed and all balances may be forfeited.

During registration, you are required to provide the following accurate information:

• Full legal name (as per National ID)
• Date of Birth
• An active mobile number or email address
• Current Address

For KYC (Know Your Customer) verification, 99xobet may request the following documents:

• Copy of National ID (NID) or Passport
• Selfie or Live Photo
• Proof of payment method ownership

Keeping your account password confidential is solely your responsibility. You must not allow anyone else to access your account. If you suspect unauthorized access, contact our support team immediately.

99xobet supports deposits and withdrawals through Bangladesh's most popular payment methods — Mobile Pay, Nagad, Rocket, and bank transfer.

Deposit Terms & Conditions:

• Minimum deposit: ৳100
• Maximum single deposit: ৳50,000
• Deposits are usually credited to your account instantly
• All deposits must be made from your own verified payment method
• Deposits through third parties are not permitted

Withdrawal Terms & Conditions:

• Minimum withdrawal: ৳500
• Maximum daily withdrawal: ৳2,00,000
• Accounts with completed KYC are typically processed within 1–3 hours
• Withdrawals can only be made using the same method used for the original deposit
• Withdrawals may be delayed in cases of suspicious activity

If you encounter any issue with a deposit or withdrawal, notify our support team with the transaction ID within 24 hours. Complaints older than 30 days may not be considered.

99xobet offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which you must read before claiming.

General Bonus Terms:

• Each bonus offer may only be claimed once, unless otherwise stated in the offer
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first
• Wagering requirements may range from 15x to 30x the bonus amount
• Bonus claim periods generally range from 7 to 30 days.
• Bets placed on certain games may be excluded from bonus wagering calculations
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise

99xobet reserves the right to modify, suspend, or cancel any bonus offer at any time. Any misuse of bonuses or attempts to claim bonuses through multiple accounts will result in forfeiture of all bonuses and may lead to account closure.

All games on 99xobet use independently verified RNG (Random Number Generator) technology, meaning every game outcome is entirely random and not predetermined.

• If a technical error affects the outcome of a game, that round will be declared void and the stake will be refunded
• If your internet connection is interrupted, the outcome of any active bets will be saved on the server and will be visible once you reconnect.
• If you are unsure about the rules of any game, check that game's help section or contact support
• Using bots or automated software to play games is strictly prohibited
• Exploiting game vulnerabilities or bugs for unfair advantage is strictly prohibited

The dealer's decision is final in all Live Casino games. If a technical issue disrupts a game, the result of that hand may be voided. Offensive or harassing comments in the live game chat are strictly prohibited.

The following activities are strictly prohibited on the 99xobet platform:

• Money Laundering: Any attempt to launder money from illegal sources through the platform
• Fraud: Use of false identities, stolen payment methods, or fraudulent documents
• Collusion: Collusion between multiple players to gain an unfair advantage
• Chargeback Fraud: Filing false chargeback claims against legitimate transactions
• Bonus Abuse: Strategic attempts to exploit bonus terms
• Harassment: Harassing other players or staff members
• Hacking: Any attempt to compromise the security of the platform

99xobet may temporarily or permanently suspend an account under the following circumstances:

• If the Terms & Conditions are violated
• If KYC verification fails or false information is provided
• If suspicious or unusual transaction activity is detected
• At the player's own request (Self-Exclusion)
• Due to prolonged inactivity

To close your account, email support@99xobet.bet. Any verified balance can be withdrawn beforehand. Bonus balance is non-refundable.

Once you opt for Self-Exclusion, your account may not be reactivated before the selected period ends. This is an important protective measure for responsible gaming.

99xobet is not liable for the following:

• If gameplay is interrupted due to loss of internet connection
• Delays caused by third-party servers or payment providers
• Losses resulting from unauthorized account access due to player negligence
• Issues arising from incorrect information provided by the user

Online gaming carries financial risk. Never bet more than you can afford to lose. 99xobet does not promote gaming as a source of income.

For full details on how we collect, use, and store your personal information, please refer to our Privacy Policy page.

In short, 99xobet:

• Your information is used solely for service delivery, verification, and legal compliance purposes.
• Does not sell your information to any third parties
• Does not share data with any party other than essential technology partners
• May be required to disclose information upon a valid request from legal authorities

99xobet reserves the right to amend these Terms & Conditions at any time. For significant changes:

• At least 7 days' notice will be given prior to any changes
• Notification may be sent via registered email or SMS
• The publication date on the website will be updated

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you object to the new terms, you will have the option to close your account.